This page contains important information for prospective and current students as required by ASQA Standards 2025.
Before enrolling in any of our courses, please ensure you have reviewed the following information:
All prospective students will complete a Language, Literacy and Numeracy (LLN) assessment prior to enrolment to ensure appropriate support can be provided.
We offer Recognition of Prior Learning (RPL) and Credit Transfer options to all students. If you have existing skills and knowledge from previous study or work experience, contact us to discuss your options.
Course fees are listed on individual course pages. We offer flexible payment options and government funding may be available for eligible students.
Refund Policy: Refunds may be available for withdrawal before course commencement or within the first week of training. Contact us for our full Fees and Refund Policy.
We are committed to resolving any concerns. Our complaints process:
External complaints can be made to the National Training Complaints Hotline: 13 38 73
We protect your personal information in accordance with the Privacy Act 1988 and Australian Privacy Principles. Information is collected for enrolment, training delivery, and government reporting requirements.
By enrolling, you agree to abide by our terms and conditions including attendance requirements, assessment deadlines, and code of conduct. Full terms provided upon enrolment.
Our team is here to answer any questions about enrolment, policies, or your rights as a student.
