To participate in this course, you must be able to speak and understand English well enough to take part in training and complete assessments.
If you can speak and understand English well, you may continue with the enrolment process.
If you need help with English, please click the link below to book a short verbal LLN assessment with one of our trainers.
Upcoming Courses
| Name | Date | Time | Location | Available Spaces | Cost | |
| RSA Face to Face | 21 August 2026 | 08:30 am – 12:30 pm | Northbridge | 13 | $100.00 | |
| RSA Face to Face | 28 August 2026 | 08:30 am – 12:30 pm | Northbridge | 15 | $100.00 | |
| RSA Face to Face | 11 September 2026 | 08:30 am – 12:30 pm | Northbridge | 16 | $100.00 | |
| RSA Face to Face | 25 September 2026 | 08:30 am – 12:30 pm | Northbridge | 16 | $100.00 |
The RSA (Responsible Service of Alcohol) Course prepares you to handle alcohol responsibly in compliance with Australian laws and safety standards. This certification is mandatory for anyone involved in selling, serving, or managing alcohol in licensed venues across Western Australia.
The Responsible Service of Alcohol (RSA) course is a legal requirement for anyone serving or supplying alcohol in licensed venues across Western Australia. This nationally recognised training provides the knowledge and skills needed to serve alcohol responsibly, minimise harm, and comply with relevant liquor laws.
Our face-to-face RSA course is delivered by experienced trainers in a supportive classroom environment and is ideal for those new to hospitality or looking to refresh their certification.
Upon successful completion, participants will receive:
*Please note: RSA laws and recognition may vary by state. Check with the relevant liquor authority if working outside WA.
To enrol in this course, participants must:
Note: While you must be 18 to legally serve alcohol, students under 18 may complete this training for future work.
If you’re unsure about your English-speaking ability, we encourage you to book a short phone call with one of our trainers. This verbal assessment is a quick check to ensure you can communicate effectively before enrolling.
Some students may also be required to complete a formal LLND (Language, Literacy, Numeracy and Digital) assessment as part of the enrolment process.
Workforce Training Group is committed to providing a supportive learning environment. If you require language, learning, or accessibility support, please contact us prior to enrolment so we can discuss any reasonable adjustments or assistance we can offer.
We understand that circumstances can change.
For full details on our refund, transfer, and cancellation conditions-including policies for illness or rebooking-please refer to our Refund & Cancellation Policy
Anyone who serves or supplies alcohol in licensed venues in Western Australia must hold a valid RSA certificate. This includes bartenders, waitstaff, and bottle shop attendants.
Yes. You will complete the accredited unit SITHFAB021 – Provide Responsible Service of Alcohol, which is nationally recognised and accepted in WA. Some states have different requirements, so please check with your local liquor authority if working outside WA.
A USI (Unique Student Identifier) is a government-issued reference number required for anyone undertaking nationally recognised training in Australia. It allows you to access your training records and transcripts online and ensures your accredited training is recorded in the national system.
If you’re completing any accredited course (such as RSA, White Card, or Traffic Management), you must provide a valid USI before your certificate can be issued.
You can create one for free at www.usi.gov.au. If you’re not sure how, we’re happy to help during the enrolment process.
The course runs for approximately 4 hours and is delivered face-to-face in a classroom setting.
Yes. You will be provided with reading material before the course. It’s important to review this in advance so you’re ready to participate in group discussions and complete your assessment.
Please bring valid photo ID (e.g. passport, driver’s licence, or proof of age card). All other materials will be provided.
You’ll complete a written assessment that includes short-answer questions and discussion-based activities. Trainers will provide support throughout the session.
You will receive a Statement of Attainment for SITHFAB021 – Provide Responsible Service of Alcohol. Certificates are generally issued promptly following successful course completion and verification of enrolment details.
Yes. While you must be at least 18 to serve alcohol, students under 18 may enrol for training purposes. If you’re under 18, please let us know-our trainers are happy to provide additional support if needed.
You must be able to speak and understand English to take part in training and complete the assessment. If you’re unsure, you can request a quick phone call with one of our trainers to check your speaking skills before enrolling.
Click here to request an English-Speaking Skills Check
A full refund is available if you provide at least 2 working days’ written notice before your course date. No refunds are given for late cancellations or non-attendance.
Please see our Refund & Cancellation Policy for full details.
Enrol now to access your e-learning module and start your RSA training journey.
Located in Northbridge, we specialise in delivering high-quality, nationally accredited training for WA’s hospitality industry. With flexible options, expert trainers, and a commitment to your success, we ensure you gain the skills and confidence needed to excel in your role.
