To participate in this course, you must be able to speak and understand English well enough to take part in training and complete assessments.
If you can speak and understand English well, you may continue with the enrolment process.
If you need help with English, please click the link below to book a short verbal LLN assessment with one of our trainers.
Upcoming Courses
| Name | Cost | |
| RSA | $80.00 |
Nationally Accredited | Complete Online & Practical Training for $80
The RSA (Responsible Service of Alcohol) Course prepares you to handle alcohol responsibly in compliance with Australian laws and safety standards. This certification is mandatory for anyone involved in selling, serving, or managing alcohol in licensed venues across Western Australia.
The Responsible Service of Alcohol (RSA) is a compulsory certification for anyone who serves or supplies alcohol in licensed venues across Western Australia. This nationally recognised course covers the legal obligations, harm minimisation strategies, and responsible practices required when working in hospitality.
Our blended delivery format allows you to complete the theory online at your own pace, followed by a face-to-face assessment with one of our experienced trainers at our Northbridge training centre. It’s the perfect option for those who prefer flexible learning with the assurance of in-person support.
Upon successful completion, participants will receive:
*Please note: RSA laws and recognition may vary by state. Check with the relevant liquor authority if working outside WA.
To enrol in this course, participants must:
Note: While you must be 18 to legally serve alcohol, students under 18 may complete this training for future work.
If you’re unsure about your English-speaking ability, we encourage you to book a short phone call with one of our trainers. This verbal assessment is a quick check to ensure you can communicate effectively before enrolling.
Click here to request a verbal English assessment
Some students may also be required to complete a formal LLND (Language, Literacy, Numeracy and Digital) assessment as part of the enrolment process.
Workforce Training Group is committed to providing a supportive learning environment. If you require language, learning, or accessibility support, please contact us prior to enrolment so we can discuss any reasonable adjustments or assistance we can offer.
We understand that circumstances can change.
Please note: Refunds processed via Stripe will be minus a small non-refundable processing fee charged by the payment provider.
For full details on our refund, transfer, and cancellation conditions-including options for illness or exceptional circumstances-please refer to our Refund & Cancellation Policy.
This course combines flexible online learning with a short face-to-face assessment. You’ll complete the theory component through an online module and knowledge questions at your own pace, then attend a brief in-person session to complete your assessment and finalise your certification.
Yes. You will complete the accredited unit SITHFAB021 – Provide Responsible Service of Alcohol, which is recognised nationally and accepted in Western Australia. Some states have different RSA requirements, so please check with your local liquor authority if you intend to work outside WA.
A USI (Unique Student Identifier) is a government-issued reference number required for anyone undertaking nationally recognised training in Australia. It allows you to access your training records and transcripts online and ensures your accredited training is recorded in the national system.
If you’re completing any accredited course (such as RSA, White Card, or Traffic Management), you must provide a valid USI before your certificate can be issued.
You can create one for free at www.usi.gov.au. If you’re not sure how, we’re happy to help during the enrolment process.
Yes. You must complete the online learning module and knowledge questions before attending your face-to-face assessment. If it’s not complete, you may be required to reschedule.
You’ll need valid photo ID (e.g. passport, driver’s licence, or proof of age card). All other materials will be provided.
Once you have successfully completed both the online module and face-to-face assessment, your Statement of Attainment for SITHFAB021 – Provide Responsible Service of Alcohol will be issued, typically within a few days.
Yes. While you must be 18 to legally serve alcohol, students under 18 may complete this training for future work. If you’re under 18, we’re happy to provide additional support—just let us know in advance.
You must be able to speak and understand English to complete the online content and in-person assessment. If you’re unsure, we recommend booking a short phone call with one of our trainers to assess your speaking ability.
Click here to request an English-Speaking Skills Check
You are eligible for a full refund if you have not yet started the online module and give at least 2 working days’ written notice before your face-to-face assessment.
No refund is available if the module has been accessed, or for late cancellations or non-attendance.
Please refer to our Refund & Cancellation Policy for full details.
Enrol now to access your e-learning module and start your RSA training journey.
Located in Northbridge, we specialise in delivering high-quality, nationally accredited training for WA’s hospitality industry. With flexible options, expert trainers, and a commitment to your success, we ensure you gain the skills and confidence needed to excel in your role.
