RSA Course in perth WA – Face to Face
SITHFAB021Provide responsible service of alcohol

RSA Course – Face to Face

One 4 hour classroom session in Northbridge. $100, no additional fees.

Nationally Recognised Training
$100
Total course fee
  • National Code: SITHFAB021
  • Course Type: Short Course
  • Duration: 4 hours
  • Delivery: Face-to-Face
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Course Overview

A Responsible Service of Alcohol certificate is required before you can serve, sell or supply alcohol in a licensed venue in Western Australia. This face to face course covers SITHFAB021 Provide Responsible Service of Alcohol in one 4 hour classroom session at our Northbridge training centre in Perth. You learn your legal obligations under WA liquor law, how to recognise the early signs of intoxication, how to refuse service without escalating a situation, and your duty of care to customers and the community. Pre-reading is sent to you at enrolment so you arrive ready to take part in discussion and complete your assessment on the day. Once assessed as competent you receive a nationally recognised Statement of Attainment for SITHFAB021 from Workforce Training Group, RTO 46093. That is your RSA certificate.

Entry Requirements

To enrol in this course, you must meet the following requirements:

  • Valid photo identification such as a passport, driver's licence or proof of age card
  • A Unique Student Identifier (USI), free at usi.gov.au. We can help you set one up
  • Access to a device and the internet to complete the pre-reading before the session
  • Conversational English. During assessment you discuss how you would handle scenarios involving intoxicated or difficult customers
  • You must be 18 to serve alcohol in Western Australia. Students under 18 can complete the training for future work
  • A short Language, Literacy and Numeracy (LLN) check may apply. A free verbal assessment is available

Course Structure

Delivery

Face to face in a classroom at our Northbridge training centre, delivered by an experienced hospitality trainer. Pre-reading is sent to you at enrolment. The written assessment and scenario discussion are completed on the day.

What You'll Cover

  • Your legal obligations under Western Australian liquor law, including the legislative definition of intoxication
  • Public interest reasons for responsible service and the harms it reduces
  • Standard drinks, alcohol percentages and how alcohol affects the body
  • Recognising early indicators of intoxication and intervening before it escalates
  • Customers to whom sale or service must be refused under house policy and WA law
  • Refusing service and asking a customer to leave using communication and conflict resolution skills
  • Organisational and house policies and where to source information on liquor law

How You're Assessed

  • Written short-answer questions
  • Discussion of scenarios involving intoxication and difficult customer behaviour
  • In-person assessment by a qualified assessor
Assessment Note

Assessment is competency based. Your result is either Competent (C) or Not Yet Competent (NYC), not a mark or a percentage. Up to 3 reassessment attempts are included at no additional cost. On successful completion you receive a Statement of Attainment for SITHFAB021 Provide Responsible Service of Alcohol. Certification requirements for RSA differ across states and territories. If you plan to work outside WA, check with the liquor authority in that state before relying on this certificate there.

What to Bring

Valid photo ID such as a passport, driver's licence or proof of age card, your Unique Student Identifier, and a pen. All other materials are provided.

About This Unit

SITHFAB021 Provide Responsible Service of Alcohol describes the skills and knowledge required to responsibly sell, serve or supply alcohol. It applies wherever alcohol is sold, served or supplied, including on-site product tastings, and also applies to security staff who monitor customer behaviour and to licensees. It covers the RSA skill and knowledge requirements common to all states and territories, and replaced the earlier unit SITHFAB002.

Prefer to Start Online?

Our blended RSA course covers the same unit for $80. Complete the theory online at your own pace, then book a 30 minute in-person assessment at Northbridge. Finish the online module before 3pm and you can usually be assessed the same day.

How to Find Us

Unit 15, 139 Newcastle Street, Perth WA 6000, on Level 2 of Building 139 in Northbridge. There is no external signage, so head to Level 2 by lift or stairs once you are inside. By bus, the 980 stops at Newcastle St Before William St (Stop ID 28178). By train, we are a 10 minute walk from Perth Train Station, behind the TAFE building on Aberdeen Street.

Support and Reasonable Adjustment

If you need language, learning or accessibility support, contact us before enrolling so we can discuss reasonable adjustments. Adjustments are arranged before training starts and do not change the standard you are assessed against.

Working Outside WA

SITHFAB021 is a nationally recognised unit, but each state and territory sets its own rules on which RSA certificates it accepts and whether a bridging course is required. Check with the liquor authority in the state you plan to work in before relying on this certificate there.

Employment Outcomes

Workforce Training Group provides training and qualifications. Employment outcomes depend on individual circumstances. We do not guarantee job placement.

About Workforce Training Group

Workforce Training Group is a Registered Training Organisation, RTO 46093, based in Northbridge, Perth. We deliver nationally recognised training across construction, traffic management, hospitality and first aid.

Fees & Funding

$100 AUD full course fee

The course fee is $100 with no additional fees. This includes your pre-reading, all training materials, the written assessment on the day, and your Statement of Attainment for SITHFAB021. GST free, as nationally recognised training.

Refund Policy

Full refund with at least 2 working days' written notice before the course start date. No refund for less than 2 working days' notice or for non-attendance. Refunds processed through Stripe are issued minus the non-refundable Stripe processing fee.

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$100 AUD
⏱️ 4 Hours

One classroom session at our Northbridge training centre with an experienced hospitality trainer and other students. Pre-reading sent at enrolment. Written assessment and scenario discussion completed on the day.

What's Included

• Experienced hospitality trainer
• Pre-reading and all training materials
• Written assessment on the day
• Statement of Attainment for SITHFAB021

Upcoming Course Dates

Name Date Time Location Available Spaces Cost
RSA Face to Face 9 October 2026 08:30 am - 12:30 pm Northbridge 2 $100.00
RSA Face to Face 23 October 2026 08:30 am - 12:30 pm Northbridge 15 $100.00

Career Outcomes

This qualification may lead to the following career opportunities. Please note: completion of training does not guarantee employment.

  • Bar Attendant
  • Food and Beverage Attendant
  • Waitstaff
  • Bottle Shop Attendant
  • Function and Events Staff
  • Licensed Venue Supervisor

📚 Units of Competency

1 Units
Unit Code Unit Title Nominal Hours
SITHFAB021 Provide responsible service of alcohol

This unit describes the skills and knowledge required to responsibly sell or serve alcohol. It covers legal responsibilities, recognising intoxication, refusing service and the obligations that apply to licensed premises.

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Recognition of Prior Learning and Credit Transfer

Recognition of Prior Learning is available for units on our scope of registration. If you have relevant experience or previous certificates, contact Workforce Training Group before enrolling and we will talk you through what is needed. Fees may apply depending on the unit, and these are explained before you proceed. Credit Transfer is available at no cost if you hold a Statement of Attainment for an equivalent unit from another RTO.

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Frequently Asked Questions

$100 with no additional fees. If you would rather do the theory online, our blended RSA is $80 with a 30 minute in-person assessment.