RIICOM201E

Communicate in the Workplace – Perth

Nationally recognised workplace communication and two-way radio training

Nationally Recognised Training
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  • National Code: RIICOM201E
  • Course Type: Short Course
  • Delivery: Face-to-Face
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Course Overview

RIICOM201E Communicate in the Workplace covers the skills and knowledge needed to communicate clearly and safely on a worksite. This includes giving and receiving verbal and written instructions, using hand signals, and operating two-way radios correctly. Clear communication is a core safety requirement in civil construction, resources and traffic management work, and this unit is often required alongside traffic control training. This unit is also delivered as part of our traffic management course. Delivered face-to-face at our Northbridge training centre by Workforce Training Group, RTO 46093. On successful completion you receive a nationally recognised Statement of Attainment for RIICOM201E.

Entry Requirements

To enrol in this course, you must meet the following requirements:

  • Valid photo identification
  • A Unique Student Identifier (USI), which you can create free at usi.gov.au
  • Conversational English - you need to understand instructions, answer questions, read signs and write brief notes
  • A Language, Literacy and Numeracy (LLN) check may apply. A free verbal assessment is available

Course Structure

Delivery

Face-to-face at our Northbridge training centre. This unit is also included within our three-day traffic management course.

What You'll Cover

  • Giving and receiving verbal instructions on site
  • Using two-way radios correctly and following radio protocol
  • Standard hand signals used on worksites
  • Completing workplace documents and written communication
  • Working as part of a team in a safety-critical environment

How You're Assessed

  • Short-answer written questions
  • Practical demonstration
  • Verbal questioning by your trainer
Assessment Note

Assessment is competency-based. Your result is either Competent (C) or Not Yet Competent (NYC). Up to 3 reassessment attempts are included at no additional cost.

What to Bring

Valid photo identification. All training materials are supplied.

How to Find Us

Our training centre is at Unit 15, 139 Newcastle Street, Perth WA 6000, on Level 2 of Building 139 in Northbridge. There is no external signage, so head to Level 2 by lift or stairs once you are inside. The 980 bus stops at Newcastle St Before William St (Stop ID 28178), and we are a 10-minute walk from Perth Train Station, behind the TAFE building on Aberdeen Street.

Employment Outcomes

Workforce Training Group provides training and qualifications. Employment outcomes depend on individual circumstances. We do not guarantee job placement.

About Workforce Training Group

Workforce Training Group is a Registered Training Organisation, RTO 46093, based in Northbridge, Perth. We deliver nationally recognised training across construction, traffic management, hospitality and first aid.

Contact Us

Delivered face-to-face at our Northbridge training centre. Contact us for current dates and pricing.

What's Included

• All training materials
• Statement of Attainment for RIICOM201E
• Support from an experienced trainer

📅 Upcoming Course Dates

📭

No upcoming dates currently scheduled for this course.

Please contact us to register your interest or enquire about future dates.

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Career Outcomes

This qualification may lead to the following career opportunities. Please note: completion of training does not guarantee employment.

  • Traffic Controller
  • Civil Construction Worker
  • Roadworks Crew Member
  • Resources Industry Worker

📚 Units of Competency

1 Units
Unit Code Unit Title Nominal Hours
RIICOM201E Communicate in the workplace

This unit describes the skills and knowledge required to communicate in the workplace in the civil construction and resources industries. It covers verbal and written communication, standard hand signals, and correct use of two-way radios.

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Recognition of Prior Learning and Credit Transfer

Recognition of Prior Learning is available for units on our scope of registration. If you have relevant experience, previous certificates or work evidence, contact Workforce Training Group before enrolling and we will talk you through what is needed. Fees may apply depending on the unit, and these are explained before you proceed. Credit Transfer is also available at no cost if you hold a Statement of Attainment for an equivalent unit from another RTO.

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Frequently Asked Questions

Yes. RIICOM201E is one of the units delivered within our three-day traffic management course. You only need to enrol in this unit separately if you are not doing the full course.